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About ADIVA
Our Online Skin Care Store was founded by like-minded individuals, a group of peoples dedicated to building innovative, smart and easy online shopping solutions. At ADIVA, we guarantee that every single purchase you make will be a seamless process from start to finish. Take a look at our site and get in touch with questions or concerns.
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VISION
To become the number one retailer of skincare in Malaysia.
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MISSION
To provide the best quality skincare with reasonable price for customers.
Common Queries
How Do I Place An Order?
1) Check your shopping cart.
2) Visit Ship, Bill, Pay screen.
3) Review your order.
4) Get your receipt.
What are the payment options?
You can either pay by credit card or debit card. Bank transfer is also included. Your money will go to a secure account, where it remains safely until you have the merchandise delivered at your footsteps. Our team are always available to help ensure your purchase runs smoothly.
What is your return policy?
If you are less than completely satisfied with your purchase, you may return your order within 90 days (from the delivery date) for a refund. We regret that we are unable to cover return shipping costs or refund the original shipping and duties charges unless the return was due to our error.
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Products must be returned in new or gently used condition. If your product arrived either damaged or defective, please contact us right away.
How are the orders secure?
At ADIVA, we work hard to provide a safe and convenient online shopping experience. That means we safeguard the integrity of our customers’ credit card information. We use Secure Sockets Layer (SSL) technology and other secure encryption methods to protect the security of your credit card information as it is transmitted to us.
Contact Us
No.2-52, Jalan 8/35, Seri Bangi Seksyen 8, 43650, Bandar Baru Bangi, Selangor
03-33910229